Responsible Gaming —
3okas Promise
3okas believes gaming should be a source of entertainment — not stress or problems. Our safe gaming tools and guidelines help you stay in control at all times.
Responsible Gaming — Why It Matters
Online casino and betting, when enjoyed responsibly, is a fun leisure activity. But excessive or uncontrolled gaming can have a negative impact on your personal life, family, and finances. Responsible gaming at 3okas is part of our core values — protecting every player is our highest priority.
We provide players with a range of safety tools to help you stay in full control of your time, money, and experience. Read this page, reflect on your gaming habits, and seek help if you need it.
Remember: Responsible gaming is not just a policy — it is the foundation of every service at 3okas. Our support team is available 24/7 in Bengali to help you.
Age Restriction
Only those aged 21 or above may register and play at 3okas. Proof of age is required during account verification.
Our Safety Tools
Deposit Limit Setting
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing the limit requires a 24-hour cooling-off period, which protects you from impulsive overspending.
Session Time Limit
After a set period you will receive an automatic alert and your gaming session will end. Decide in advance how many hours you will play each day — this keeps gaming enjoyable and prevents it from interfering with daily life.
Time-out
Take a temporary break of 1 day to 6 weeks. During this period you will not be able to log in to your account or make deposits. This gives you the chance to reset and review your gaming habits.
Self-Exclusion
If you feel gaming is getting out of control, choose a permanent or long-term self-exclusion. Once this decision takes effect it cannot easily be reversed — it is a powerful protective measure.
Reality Check
At regular intervals you can view a summary of your play time and spending. This notification reminds you how long you have been playing and gives you the chance to decide — continue or take a break.
Gaming History Review
View your complete history of deposits, withdrawals, bet amounts, and wins and losses at any time. Clear information helps you make informed decisions and analyse your own habits.
Warning Signs of Problem Gaming
If you notice any of the following in yourself, contact our support immediately.
- Placing increasingly larger bets to chase losses
- Neglecting sleep, work, or family because of gaming
- Hiding or lying about the amount you bet
- Feeling restless or unable to stop gaming
- Betting with borrowed money or emergency funds
- Feeling low or irritable when not gaming
- Repeatedly playing beyond your set limits
Ask Yourself
Healthy gaming looks like: sticking to a budget, accepting wins and losses calmly, and being able to stop easily when needed.
There is a problem if: gaming causes you stress, creates conflict in your family, or puts you in financial difficulty.
Get Immediate Help
If you feel gaming is heading toward a problem, contact our 24/7 live chat right now. Our Bengali-speaking support team will help you without judgement.
Email: [email protected]
How to Use the Safety Tools
Log In to Your Account
Go to the 3okas Login page and access your personal account.
Open Account Settings
From the profile menu, go to the "Responsible Gaming" or "Safety Settings" section.
Choose a Limit or Break
Deposit limit, session time, time-out, or self-exclusion — activate whichever you need.
Confirm with Support
For important steps such as self-exclusion, let us know via live chat and we will confirm it for you.
Best Practices for Responsible Gaming
Set a budget and stick to it
Set a fixed monthly budget for gaming that you can afford to lose without it affecting your life. Use the deposit limit tool to apply this budget automatically at 3okas.
Decide your time limit in advance
Before you log in, decide how long you will play each day. Use the session time limit tool to automate this — it works like an alarm.
Play for entertainment
Do not think of gaming as a source of income. Treat each bet like a cinema ticket — money spent for fun, with no expectation of getting it back.
Do not chase losses
Do not try to win back losses by placing bigger bets — this is the main cause of problems. When you lose, take a break and make decisions with a clear head later.
Be open with your loved ones
There is nothing to hide about gaming. Let your family or friends know that you play — it builds a sense of responsibility and they can help if a problem arises.
Do not play while drinking or under stress
Gaming decisions made under stress, sadness, or the influence of alcohol tend to go wrong. Play with a clear mind and calm thinking.
Protecting Minors
3okas strictly prohibits registration and gaming by anyone under the age of 21. Age verification is mandatory when creating an account. We investigate suspicious accounts and keep them suspended until age is confirmed.
If children or teenagers are in your home, make sure they cannot access your account. Keep your password private and remember to log out when using a shared or public device.
Strict Age Verification
- Age information required at registration
- Identity verification before withdrawal
- Immediate investigation of suspicious accounts
- Accounts of those under 21 are closed
Need Help? We Are Here
For any questions or help regarding responsible gaming, visit the pages below or contact us directly.
Play Safe, Have Fun
Responsible gaming does not mean less fun — it means lasting enjoyment. Use 3okas safety tools and play with confidence.